Trust
Replies usually within 24 hours
Trust Help Center
50 TWT for priority access
Fast-track support
Access for holders with 50+ TWT
Exclusive to TWT holdersMin 50 TWT required

Enhanced support for TWT holders

Priority chat access and tools for TWT holders

Priority lane

Get help faster with priority support

Transaction review

Help finding and resolving disputed transfers

More coming soon

New features to improve your experience are on the way

Trust FAQs banner

FAQ

How quickly can I get a response from support?

Usually the support team responds within 24 hours. Priority support may be handled faster.

Which wallets and networks are supported?

You can use any non-custodial wallet. At the moment, we support the TRON (TRC-20), BEP-20 and ETH networks.

Do I need to top up the card balance?

No! You do not need to send funds anywhere. The card connects to your wallet, and funds are debited in real time only at the time of purchase.

Are there monthly fees?

No, you only pay a one-time fee of $10. We do not charge monthly fees, only standard network gas fees apply.

Exclusive

New crypto cards: what to know

Virtual cards are instantly available for everyday online payments - from issuing to activation throught WalletConnect.

  • Apply in minutes via WalletConnect
  • Status updates on every step
  • Card is ready in 3 days
  • Online-payments, subscriptions, and daily fees

Trending topics

How to transfer funds to my bank account

SDBPΞ

Report Scam & Fraud

Send funds to the wrong network

Lost Recovery Phrase or Private Key

What to do if Selling Crypto in-app Fails

How to Locate Missing Funds

Support topics

Getting Started with Trust

Buying and Cashing Out Crypto

Generating Rewards

Connecting to DeFi and dApps

Security

How-to Guides

Introducing the TWT Utility Program

If you support Trust by holding at least 50 Locked TWT in your wallet, you get access to expedited replies on all your questions to our CS team and premium content on the support page.

Stay tuned for more, this is just the beginning

TWT Utility Program